Política de Privacidad

1. El Alcance

1.1 This policy describes the types of Personal Data the Company collects about natural persons, including how that data is processed, shared with third parties, protected, and otherwise handled.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through a combination of additional information we hold or have access to.

1.3 La Política define el "procesamiento" como cualquier actividad que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

Our services are intended for a general audience and are not designed for use by individuals under 18 years of age. We do not knowingly seek or collect information from minors. If we become aware that we hold information belonging to a minor, we will delete it promptly.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect your Personal Data. In certain circumstances, we may also request additional Personal Data from you.

En otros casos, recopilamos sus Datos Personales mediante el análisis del uso de nuestros Servicios o canales de atención, o al recibirlos directamente de nuestros socios terceros.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any personal data. However, in certain circumstances, failing to do so may prevent you from accessing our Services or limit your ability to use the website.

4. Qué Datos Personales Recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

5.1 Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for details on the processing carried out to safeguard our legitimate interests.

5.4 Below is a list of the legal grounds and purposes for which we may use the information you provide us:

6. Transferencia de Datos Personales a Terceros

6.1 The Company may also share Personal Data with third-party companies that provide services such as IP address hosting and storage, as well as user experience analytics.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data will be subject to each platform's privacy policy, and it may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the improvement and optimization of the products and services offered to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with lenders of the Company or any other entity within the group, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any group entity, or as part of any merger, restructuring, consolidation, or bankruptcy affecting the Company or any other business within the group.

7. Cookies y Servicios de Terceros

Third-party services — such as advertisers and data analytics providers — may operate on our website. These companies may also use cookies or similar tracking technologies.

7.2 Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 We use two types of cookies. Session cookies are downloaded temporarily to your device and expire when you close your browser. Persistent cookies remain on your device after your browser is closed and are used to recognize you as a returning user, allowing you to return to the website seamlessly.

7.5 Please note that disabling cookies may cause certain website features or functions to not work as expected.

Aviso de Rastreo en Línea: Este servicio no admite señales de no rastrear.

8. Retención de Datos Personales

La Compañía conservará sus Datos Personales durante el tiempo necesario para cumplir con los fines del tratamiento descritos en esta Política, o por períodos más prolongados según lo permitan las leyes, regulaciones, políticas y órdenes aplicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for an additional 12 months.

8.3 We periodically review the Personal Data we retain to confirm it is no longer needed.

9. Transferencias Internacionales

9.1 Your personal data may be transferred to other countries, including third countries or international organizations. The Company takes all necessary measures to protect your personal data and ensure that those who access it respect your rights and have access to effective legal remedies.

9.3 The Company can provide information on the security measures it uses to protect your Personal Data when transferred to third countries or international organizations. To request this information, email: support@sobriacuotalanza.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.

10.3 In cases of legal or other obligations beyond our control, we may be required to share your Personal Data with third parties, such as public authorities. We have no control over how such third parties protect your Personal Data in these circumstances.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a sitios web de terceros

The website contains links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for any personal data collection or processing carried out by them. This Policy does not apply to actions taken through such sites or applications.

When accessing any third-party websites or applications, review their privacy policies before using their services or sharing any personal data with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be communicated by posting the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise stated, any changes to this Policy take effect upon publication of the revised version.

13. Sus Derechos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Derechos de acceso Usted tiene derecho a verificar la exactitud de los Datos Personales que se procesan sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de dichos datos y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a disposición en formato electrónico. El derecho de acceso no debe afectar los derechos y libertades de terceros. Si una solicitud perjudica dichos derechos, la Empresa podrá denegarla o limitarla.

13.4 Derecho de rectificación La Compañía tiene el derecho de rectificar los Datos Personales inexactos. Usted tiene el derecho de exigir que cualquier Dato Personal incompleto que le concierna sea rectificado, considerando el motivo del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on legitimate interests pursued by us or by a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or where a significant public interest exists within the European Union or a member state.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not override the rights or freedoms of third parties.

13.8 Right to Object You have the right at any time to object to any use of your Personal Data based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the establishment, exercise, or defense of legal claims. With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data as described in this section 13.

13.10 We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Under Article 13, information provided in response to a rights request is free of charge. If a request is unfounded or excessive — particularly where requests are repeated — we may charge a reasonable fee to cover the administrative costs of providing the information or acting on the request. We may also decline to act.

13.12 If we are unable to confirm the identity of the person who submitted a request, we may ask them to provide reasonable means of verification.